1. Who we are
Datacom Marketing Mail is a business email campaign service operated by Datacom Enterprise Pte Ltd on the dedicated domain datacom-sg.com. Our corporate website is https://www.dcom.com.sg/. This policy explains how we handle information submitted through our website and service.
2. Information we collect
We collect information you provide, such as your name, business email, company, contact enquiry, account details, and newsletter consent. For consent and security records, we may also retain the time, source page, IP address, and browser information associated with a submission.
3. How we use information
We use personal data to respond to enquiries, provide and secure the service, send marketing only where consent has been given, process unsubscribe requests, prevent abuse, and meet legal or operational obligations.
4. Email choices
Newsletter subscription uses a confirmation step. Every marketing campaign includes an unsubscribe method. Unsubscribed, hard-bounced, and complaint addresses are suppressed from future marketing sends.
5. Sharing and processors
We use service providers for infrastructure, database hosting, security, and email delivery. They process data only to provide those services. We do not sell personal information or email address lists.
6. Retention and security
We retain information only as long as needed for the purpose collected, legitimate business records, suppression compliance, or legal requirements. We use access controls, HTTPS in production, authenticated sending, and administrative account approval to protect the service.
7. Your rights and contact
You may ask to access, correct, or delete your information, subject to applicable law and necessary suppression records. Contact [email protected].